Mediation is the service for which PCRC was founded in 1986 and it continues to be our core program. PCRC’s community mediation program is available for free or very low cost to everyone who lives or works in San Mateo County. PCRC is the primary provider of mediation services in San Mateo County and is considered to be a leader in the field of community mediation.
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What is Mediation?
Mediation helps people work through a disagreement. Mediation helps disputing parties communicate and understand their concerns and needs in a situation, identify and consider possible solution options, reach a mutually agreeable solution and put the agreement into a written form. A mediator has no decision-making authority. Unlike a judge or an arbitrator, a mediator does not decide what is right or wrong or make suggestions about ways to resolve a problem. Mediation is based on the voluntary cooperation and good faith participation of all parties. Although participation in some mediation programs may be mandatory, reaching agreement is always voluntary.
Typical issues resolved in the mediation program are:
-neighbor disputes about noise, fences, parking and yard/tree maintenance;
-disagreements between a consumer and a business;
-conflicts between family members including parents, siblings, teens and parents/guardians;
-many other interpersonal situations.
If you have questions about whether a situation might be appropriate for mediation, please do not hesitate to contact us. For more information, call us at 650-513-0330.
“It was an emotional night, and in the opinion of a number of homeowners, we got a lot accomplished and are headed in the right direction with regard to reconciliation.” – Homeowner’s Association Mediation client
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In addition to our general community mediation services, PCRC offers the following specialized mediation services:
Complex Mediation Program
PCRC can mediate in situations where there are multiple parties involved, for example: a staff team, neighborhood group, or between different agencies. There is a fee for this service. Contact us to learn more.
Homeowners Association Mediation Program
Before a dispute between a homeowner and an association is presented in court, an attempt must be made to resolve the issue through an alternative means, such as mediation. (Section 1354 of the CA Civil Code.) Using mediation provides the parties an opportunity to reach a mutually satisfying agreement and to preserve the relationship. There is a fee for this service. Contact us to learn more.
PCRC provides specialized mediation services to support families. In particular, we offer mediation for child visitation issues, conflicts between parents and teens, disagreements about care for an elderly family member. Contact us to learn more.